Fraktpolicy


Shipping Policy – HISHMA



Last updated: 25-05-2025


At HISHMA, we’re committed to delivering your order quickly, securely, and with care — wherever you are in the world.



1. Shipping Areas

We ship worldwide. Whether you’re in Sweden, Europe, the Middle East, or beyond – we’ll get your order to you, in shaa Allah.


If your country isn’t listed at checkout, contact us at hishmaemail@gmail.com and we’ll assist you personally.



2. Delivery Times



  • Sweden: 2–5 business days
  • Europe: 4–8 business days
  • International: 6–12 business days (may vary based on location)
    Delays may occur during holidays or sale periods.



You’ll receive a tracking number once your order has been dispatched.


3. Shipping Costs



  • Sweden: from 59 SEK
  • Europe: from 99 SEK
  • Rest of the world: calculated at checkout

 


All shipping costs are shown before you complete your order.



4. Carriers

We use trusted shipping partners such as PostNord, DHL, UPS, and local couriers depending on your region.



5. Unclaimed or Returned Packages

If your package is unclaimed or undeliverable and returned to us, a fee of 299 SEK (or equivalent) will be deducted from your refund to cover shipping and administrative costs.



6. Delays & Customs

We are not responsible for delays caused by the courier, customs clearance, or events beyond our control.

International customers are responsible for any customs fees or taxes charged upon delivery.



7. Damaged or Missing Items

If your package is damaged or incomplete:


  • Contact us within 48 hours of delivery
  • Include your order number and photos
    We’ll work quickly to resolve it.



8. Address Accuracy

Please double-check your shipping details before placing your order. We are not responsible for lost packages due to incorrect addresses.



Need Help?

We’re here for you! Contact us at hishmaemail@gmail.com or via Instagram DM: @hishma.official